Collection of your personal information
The personal information collected may include but not limited to the following:
Contact information, e.g. name, gender, address, email address, telephone number, date of birth, and passport number
Payment information, e.g. credit card number, cardholder name, expiry date and billing address
Travel information, e.g. travel history, frequent flyer numbers, seating, dietary and other service preferences
Use of your personal information
We use your personal information to:
Book and confirm your reservations for flights, cruises, hotels, tours, car rentals, and other travel-related services
Communicate with you in relation to your use of our products and services, e.g. delivery of travel itineraries, travel alert messages and ticketing reminder
Marketing of new products and services that may be of interest to you
Protection of your personal information
We make reasonable security arrangements to protect the personal information collected from you against unauthorized access or loss. We have put in place industry standard security techniques, such as firewalls, access control procedures and cryptography. Furthermore, access to your personal information is restricted to selected employees.
Links to other websites
Our website may offer links to other third-party websites for your information and convenience. However you access these websites at your own risks and Citystate Travel is not responsible for how these websites collect, use or disclose your personal information. You are advised to familiarize yourself with their privacy policies before providing them with your personal information.
Retention of your personal information
We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, the legal and business purposes of Citystate Travel, and in compliance with applicable laws.
Changes to this privacy statement
Correcting and updating your information
You can assist us to keep your personal information current, accurate and complete by notifying us of any changes to this information. You may contact us by submitting your updated particulars to:
We collect personal information about you in the course of performing service functions when you use our products and services. By nature of the transaction, the personal information will typically be collected from you or your authorized representatives. In such instances, consent will necessarily be implied from you that you are agreeable to provide the personal information to us in order for us to perform the relevant service functions.
If you wish to withdraw your consent for us to hold any information we have about you, you can contact us at: